Dealing with Difficult People
Dealing with a difficult or toxic personality can be damaging both emotionally and physically, particularly if the person is your boss or sitting in the cubicle right next to you. Confronting those who compromise your comfort and job security can be very difficult for many people, but standing up for yourself is essential in the workplace.
If you can’t stop thinking about a problem with someone at work- be it a bullying boss, a subversive coworker, or a sexist client- it’s important to know that you can take control of the situation. This class will allow students to explore what feeds these kinds of behaviors, ways to address these situations, and when to call for outside assistance.
In 11 easy to follow lessons, students will learn to identify various types of difficult personalities and address conflict before it begins to chip away at their well-being and job satisfaction.
Take this course here.